According to a report by The Verge, Slack will use Amazon’s cloud services “for storage, compute, database, security, analytics, machine learning, and future collaboration features.” What the deal also ensures is that Slack won’t be using Microsoft’s Azure or even Google Cloud.
In an interview with The Verge, Brad Armstrong, vice president of business and corporate development at Slack, said that the company hasn’t used Azure. “The vast majority of our service has always run on AWS,” he added.
The report also states that Slack will move its voice and video calling features to Amazon’s Chime platform. When compared to Microsoft Teams, Slack’s voice and video conferencing hasn’t been that good. However, with Amazon’s partnership, Slack may just improve on these two features. “For now, we’re just focused on shoring up the back end,” Armstrong told The Verge, before adding, “as Chime has additional features, we’re looking at bringing the mobile experience to include video, which it doesn’t today. We’re also looking at transcription.”
Meanwhile, Microsoft has updated Teams with a set of new features. Soon, Microsoft Teams’ users will be able to pick from customisable templates such as common business scenarios or industry-specific templates. Admins of the Teams will also be able to create new custom templates. The Templates feature in Teams will roll out in the next few months and appear automatically, said the company.
The company is also making it easier to integrate chatbots to the Teams by rolling out Power Virtual Agents app in the Teams app store.
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